FAQ - Dolci Delicious
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FAQ

We have gathered our most commonly asked questions. Still looking for an answer? Send us a message.

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Where can I find Dolci Products?

You can find Dolci in the produce section of your local grocery store. We are available in Albertsons, Food Lion, Hy-Vee, Kroger, Meijer, Peapod, Safeway, Target, Walmart, and more! We are also seasonally available online at Amazon.



Is it safe to bring Dolci to an allergy sensitive place?

Yes! All Dolci products are nut-free and gluten-free. Dolci is not only allergy-friendly, it’s also kosher.



I have trouble melting Dolci.

Check our tips in The Perfect Berry to achieve best results.

Dolci melting problems typically occur because of two reasons: moisture or scorching: remember to never refrigerate Dolci and always melt it using your microwave’s medium power setting.



My Dolci doesn’t look right.

We pride ourselves on making the highest quality products. If you are unsatisfied with any of our products, please contact us at 1-800-373-7226 or askus@sacofoods.com.



I still need help!

Contact us at askus@sacofoods.com or call 1-800-373-7226.


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General

What’s Dolci’s shelf life?

We recommend following the expiration date on the Dolci container. If your Dolci hardens during your dipping, reheat it at 50% microwave power for 30 second intervals and stir until it melts back. Be careful not to overheat. If you want save the Dolci you did not use, seal and store in a cool, dry location. We do not recommend storing it in a refrigerator.

Where can I find Dolci in my local grocery store?

You can find Dolci in the produce section of the grocery store near the berries.

melting problems

Scorching

If full power is used on the microwave, instead of half power it will almost always burn the chocolate. Or if you tried melting the wafers on the stove top with direct heat (versus, for example, a double boiler), the chocolate may become burned. If the chocolate has burned, unfortunately there is not much that can be done to rectify the situation except to start over.

Dolci looks fudge-like

If any kind of moisture gets into the chocolate it will thicken, making it fudge-like and not ideal for dipping.

It is important to make sure all utensils are dry and the fruit is thoroughly dry before dipping. If moisture becomes an issue, try stirring in vegetable oil or shortening, by the teaspoonful, to thin the chocolate.

Dolci should always remain free from moisture, which is why we recommend that it not be refrigerated at any time.

TIP: If your Dolci got ruined by moisture, there is a silver lining! Turn your thickened chocolate into delicious Dolci Truffles.

Moisture got into my Dolci container, what can I do?

If any kind of moisture gets into the chocolate it will thicken, making it fudge-like and not ideal for dipping. Try stirring in vegetable oil or shortening, by the teaspoonful, to see if that helps thin the chocolate out.

usage

Can I use Dolci in a fondue pot?

No. Dolci is intended to be heated in intervals at a lower temperature in order to cool as a hard shell on your treats. The microwave is the best way to melt Dolci, the container is even microwavable!

Can you use Dolci Frutta to make frozen bananas?

You can use the Dolci Frutta for frozen bananas by dipping the unfrozen banana in the Dolci Frutta. We recommend dipping before freezing because you will have difficulty getting the chocolate to stick to already frozen bananas. Allow the chocolate to harden, then place them in the freezer. We usually recommend cutting the banana in half, or in pieces, sticking a popsicle stick in the base, then dipping.

Can I make the chocolate on the berries shine more?

If you want to achieve that perfect shiny chocolate berry, try stirring vegetable oil into the Dolci chocolate by the teaspoonful until you reach your desired shine.